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How does a house clearance work

26/08/20
cleared house in norfolk

Have you found yourself in a situation where you require a house clearance? We’re here to help walk through how the process works and what we require from you once you decide it’s time to clear the property. This also applies to offices, garages and other residential and commercial spaces. 

Initially, following your enquiry, we will discuss with you over the phone or via e-mail a convenient time for you to meet us at the property that requires clearing. 

Decide on what you’re keeping and what you’re happy to have removed

We suggest that any personal possessions you wish to keep are either removed before we come and quote or at least are labelled up ‘to stay’. This helps with us being able to have a walk through the property evaluating what needs clearing and weighing up how much we need to dispose of at the skip centre and how much we can recycle (sell/give to various charities).

We can then add up labour costs along with waste/skip costs and then provide you with a free fixed quote for the clearance. The same process applies if there are also gardens/sheds/garages etc to be cleared with the periphery. 

Full Clearance 

Most jobs we carry out are priced to fully clear and legally dispose of all waste leaving just the carpets down and curtains/blinds and light fittings up. However we know that some customers also want, or need, the carpets and underlay taken up and cleared too, alongside having curtains and light fittings taken down and disposed of. We will quote for this as part of the full clearance if this service is required. 

Quote

We will usually be able to give you our fixed quote on site and will follow this up with a formal quote via email. Once you confirm by e-mail that you accept the quote, we will then book in a date that is convenient for you to carry out the clearance. 

Clearance day 

On the day of the clearance we will always arrive on time. It goes without saying that our team will act professionally and will always be polite and friendly to everyone we see and deal with on the site. We realise that in most cases we are clearing homes after a bereavement therefore our aim is to always show compassion and take a little bit of stress off of your shoulders by clearing the property on your behalf, which can otherwise be very daunting.

We will meet you or your representative at the property to gain access (We are happy to meet a neighbour or use a key safe if that is easier). We are happy for you to leave us to carry our the clearance services as arranged, and we will arrange for you to come back when we are just about finished. That allows us to have a walk around the property with you,  to make sure you are satisfied that the clearance has been fully carried out and reaches your expectations . 

No mess, no hassle 

We have vans that we arrive in and everything from the property is cleared into these vehicles so you will never have skips on site. We will not leave you with anything to clear after we’ve finished. 

We then take the vans away at the end of the job so the property is left fully cleared and with no skips or loose items waiting to be collected. Clearances can be as little as half a day or can take as long as 3-4 days depending on how involved they are and the logistics of removing items.  For example a property on a top floor will take a lot longer than a ground floor flat, due to having to navigate the stairwells.  

Always happy to help

Whatever challenges the clearance has for us we will tackle it with a smile on our face. 

We’re always happy to discuss how a clearance works and answer any questions you may have, so feel free to contact us on 01603 531775.

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